REFUND POLICY

Returns

We know you will love your new bronze masterpiece, but if you are not happy for any reason we will accept returns within 14 days of delivery to you. In 40 years, it is rare that anything is returned and most are exchanged for a larger piece. Buyers usual call and order more bronzes and tell friends and family to purchase our bronzes. Buyer is responsible for original delivery charges and any return shipping charges. Any return must be sent with delivery confirmation and merchandise return authorization number (RMA) given when you call and request return. We want to make sure you are happy with your purchase so please call us at 866-870-5271 with any questions!

Refunds

Special Order Bronzes, All sales are final – no refunds: *The Jumbo, Monumental and Heroic statues or any statue with dimensions greater than 27″ x 20″ in any direction are special order and non-refundable. There is an approximate 8 to 10 week or longer wait for special order bronzes as they are made to order.

Special Order Bronzes – Cancellation:  If buyer attempts to cancel a Special Order prior to delivery, it is at WorldofBronze.com sole discretion to accept or refuse the cancellation. If we accept a cancellation of a special order, the minimum restocking charge will be 20%.

Smaller Sizes

All refunds must have a return number given by calling 866-870-5271. If you chose to return the bronze for a reason other than arrived damage or not as ordered, the original cost of the statue, minus shipping both ways and a restocking charge will be made directly to your account. After item is received at our facility and inspected, we will issue the refund of the original cost of the statue / sculpture minus original delivery charges and return shipping charges, plus a restocking charge of 10% to 20% depending on the individual statue / sculpture.